Shipping Policy

Placing an order can be done from the Site. Should you place the order from the Site, you have to be sure that personal data is correct and updated. We suggest Customers to proof-read the order form several times before validating the order. We are neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

Always keep the transaction details with you for reference.

We deliver our products within UAE. Shipping will be done by a third-party courier.

Delivery fees of 25 AED will be charged within UAE for orders under AED 100

Delivery fees of 90 AED will be charged for United Kingdom via UPS

Delivery fees of 100 AED will be charged for United States via UPS

 

Order Processing Time

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. We do not guarantee same day-shipping. Orders are also not processed on weekends and holidays.

Delivery within UAE cities shall be in 2 – 3 working days and from 4 to 10 working Days to Other Countries. 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason. We reserve the right, at any time after receipt of your order, to supply less than the quantity you ordered of any item without prior notice to you. We may require additional verifications or information before accepting any order.

Order Acknowledgement and updates

We will keep you informed of your order status via Contact Nos and mails.

Delivery of the Order / Timings

Orders are Delivered within 3 Working Days from the Order Date (Friday, Saturday & Public Holidays are not accountable).

Orders will be Delivered in the Company’s Standard Working Hours 10 am to 8 Pm Sunday to Thursday. In case of Non Availability of the Customer or Payment upon Delivery, then the Order is rescheduled for Delivery within next 3 Working Days, extra Shipping Charges will be applicable.

Delivered Orders

Once the Order delivered to customer, it is the sole responsibility of the customer to verify all the details of the Order & the Products.

Country    
Shipping Rates
United Arab EmiratesA shipping fee of 20 AED applies to orders below 100 AED.
Saudi ArabiaAED 70 (71.50 Saudi Riyal)
KuwaitAED 25 (Between 2 - 2.25 Kuwaiti Dinar)
OmanAED 30 (3.14 Omani Rial)
BahrainAED 75 (7.69 Bahraini Dinar)
QatarAED 65 (64.50 Qatari Riyal)
CanadaAED 400 (151.23 Canadian Dollar)
United States (US)AED 400 (108.90 United States Dollar)
United Kingdom (UK)AED 350 (71.56 Pound Sterling)
IndiaAED 60 (1395.00 Indian Rupee)
BangladeshAED 60 (1984.00 Bangladeshi Taka)
PakistanAED 60 (4593.00 Pakistani Rupee)
Sri LankaAED 60 (4893.00 Sri Lankan Rupee)
South AfricaAED 70 (359.57 South African Rand)
FranceAED 70 (16.79 Euro)
GermanyAED 70 (16.79 Euro)
ItalyAED 70 (16.79 Euro)
SwitzerlandAED 70 (15.80 Swiss Franc)
AustraliaAED 70 (29.89 Australian Dollar)
NepalAED 80 (2977.50 Nepalese Rupee)
IndonesiaAED 80 (3,66,818.00 Indonesian Rupiah)
SingaporeAED 80 (28.63 Singapore Dollar)
ThailandAED 80 (730.46 Thai Baht)
NetherlandsAED 80 (38.99 Netherlands Antillean Guilder)
EgyptAED 70 (971.26 Egyptian Pound)
New ZealandAED 80 (36.58 New Zealand Dollar)